Report a Vending Machine Service Issue
At Paddy’s Vending, we’re committed to keeping every vending machine clean, stocked, and fully operational. If you’ve experienced a malfunction, poor product quality, or any other service issue, we sincerely apologize for the inconvenience. Your feedback helps us maintain the high standards we promise our customers and partners across Iowa.
We service all of our machines regularly, but sometimes issues still occur—whether it’s a jammed product, coin return failure, touchscreen problem, or machine not accepting payments. If you’ve noticed anything out of the ordinary, please take a moment to let us know by filling out the form below.
What You Can Report:
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Machine not powering on
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Card reader or bill acceptor malfunction
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Products not dispensing properly
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Stale, expired, or damaged items
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Incorrect product pricing or labeling
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Repeated issues at a specific location
When reporting a service issue, please provide the following details to help us resolve it quickly:
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Exact location of the machine (business name or address)
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Machine number or description (if available)
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Date and time the issue occurred
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Brief description of the problem
Our dedicated service technicians aim to respond within 24–48 business hours. We prioritize critical repairs and strive to keep every machine operating at peak performance for your convenience.
Paddy’s Vending proudly serves businesses, schools, and public spaces throughout Iowa. We take great pride in being a local, responsive vending provider with a focus on customer satisfaction and machine uptime. When something goes wrong, we want to make it right—fast.
If you’ve lost money due to a machine error, please visit our Refund Request page to submit a claim. We handle refunds and service reports separately to ensure both are resolved quickly and accurately.
Thank you for helping us improve our service. Every report we receive allows us to respond faster, fix problems sooner, and maintain better vending experiences for everyone. We appreciate your business and your feedback.
For any urgent concerns, feel free to contact us directly at 319-774-5016