Refund Request– We’re Here to Help
At Paddy’s Vending, we strive to ensure every customer has a reliable, hassle-free experience when using our vending machines. We’re sorry to hear that something didn’t go as planned. Whether your product didn’t dispense correctly or you experienced a payment issue, we sincerely apologize for the inconvenience.
Our goal is to make things right, and we appreciate your patience. Please use the form below to submit a refund request so our team can quickly resolve the issue. We review every request promptly and do our best to process refunds within 3–5 business days.
To help us better serve you, please provide as much detail as possible. This includes:
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The location of the vending machine (Machine code listed on machine)
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Date and time of the issue
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Type of payment used (cash, credit/debit, mobile wallet, etc.)
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Amount lost
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Brief description of what went wrong
All refund requests are handled with care, and your information will only be used to process the refund and improve our service.
We understand how frustrating it is when a vending machine doesn’t work properly. Please know we take every complaint seriously and work hard to maintain all of our machines across Iowa in top condition. If you notice a recurring issue with a specific location or machine, we want to hear about it.
At Paddy’s Vending, customer satisfaction is our top priority. We value your feedback and use it to improve our vending services, product offerings, and machine reliability. Our local team is committed to delivering fast, friendly support and making sure you get what you paid for.
If you have questions about your refund or prefer to speak with someone directly, please feel free to fill out the contact form below
Thank you for giving us the opportunity to make this right. We appreciate your business and your understanding.